When requesting to add the epg for certain channels it is important that you give some important information. Since we do not have access to all the satellites even in Europe we cannot identify the correct channel to link the epg to. Even sometimes a particular channel is 4 to 5 times available on the same satelite. When you do not have acces to that particular sat you cannot identify which is the correct one for the package. In order to do this we need the channel information in the form of for instance RaiSat Premium 1:0:1:cea:1518:013e:820000:0:0:0: The easiest way to obtain this information is using Dreamset or Dreambox edit Procedure works for both the e1 and e2 boxes. 1. Start dreamset or dreamboxedit on your PC. 2. Connect to your dreambox. 3. download the settings of your dreambox to the program. 4. Create a bouquet / Setting list in Dreamset / Dreamboxedit 5. Put in this bouquet all the channels where you want epg from. 6. Delete all the other bouquet / Settings Lists 7. Save this info to an dir on your PC. 8. Zip or Rar this dir and post this info This will give us the needed info. Important: do not upload this setting list to your dreambox as this will overwrite the existing settinglist in your dreambox.